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Regton Terms & Conditions

Regton Terms & Conditions

CURRENCY
All prices are in GBP (British Pounds).

IMPORTANT
Any orders placed with Regton Ltd will be converted from GBP (British Pounds) into your currency by your credit card company when they process the transaction. Please remember that currency rates change all the time and even the online currency conversion rate displayed here may differ to the rate when your transaction is processed by your credit card company.

DUTIES & TAXES
Any duties or taxes payable on purchase of Regton Ltd products are the sole responsibilty of the purchaser. If the purchaser refuses to pay the duties/tax it is then the responsibility of the purchaser to pay all shipping costs for the return of the item(s).
 
PAYMENT METHODS
You are offered 2 methods of payment online:

Credit Card - via Secure Server Detector Price (Within UK) Includes VAT, Free Next working day delivery on detectors over £100.00 (Mainland UK only). For detectors less than £100.00 the delivery charge is £7.00 (not applicable on internet orders)

CREDIT & Debit CARD ORDERS WILL ONLY BE SENT TO THE CARD HOLDERS ADDRESS

Credit & Debit Cards welcome:
credit cards accepted

PayPal - by logging in to your PayPal account and making the payment from the funds you have there or by credit card into your account. Please be aware that payments from your bank account through PayPal can take longer time to reach us.

UK Bank Cheque -if payment is made by cheque this is subject to 4 working days clearance. Made payable to Regton Ltd

Please note that your order will not be processed until payment has been received and cleared. If you have any queries please  contact Regton Team by going to the contact page
 
GUARANTEE
If you are not totally satisfied we offer a full 100% money back guarantee. The goods must be returned in their original packaging to Regton Ltd within 14 days in the condition they were received. You must return the goods at your own cost within 14 days from receipt of goods on condition that the goods are un-used. The company will refund the value of the goods less carriage charges as long as they are returned suitably packaged & in an un-used condition with original packaging. If the goods are used in any way they will be deemed as accepted. Distance Selling Regulations do not affect your statutory rights under the sale of goods act. (1979)
 
RETURNS
If you purchase from Regton by phone & internet you have right to return any goods. You must return the goods at your own cost within 14 days from receipt of goods on condition that the goods are un-used. The company will refund the value of the goods as long as they are returned suitably packaged & in an un-used condition with original packaging. If the goods are used in any way they will be deemed as accepted. Distance Selling Regulations do not affect your statutory rights under the sale of goods act. (1979)

Digging tools warranty information

Whilst any of the spades, scoops or tools we sell are of the highest quality we cannot guarantee against using the tool beyond their design strength, anything has a limit & anything can & will bend if you go beyond that point, please also beware that if you force in the wrong direction any strength built into the design will be negated. Welds are covered by warranty however over the last 35+ years we have never seen any welds fail on any Black Ada or Evolution spades or scoops. 

If, when you receive the new tool you are not happy to accept the above please return the unused item to us using the cancellation form for a full refund.

CUSTOMER SUPPORT & SERVICE
Should you wish to discuss any aspect of your order, please telephone our Customer Service Department on +44(0)121 359 2379 , 9.30am to 5.00pm Monday - Saturday, calls charged at National Rate or e-mail us for an immediate response to your query.

STANDARD DELIVERY CHARGES:
We can only deliver to the registered card holders address.
For any order above £100.00 there will be no delivery charge, this applies to online orders for Mainland UK delivery only. Credit card orders will only be sent to the card holders address.

All detectors are sent to UK addresses using a next working day service. All smaller items are sent 1st Class Royal Mail post. If a quicker method is required, please contact us by going to the contact Regton Team page

Click here for more details on delivery charges

Next Day Delivery
This service is available for Monday to Friday delivery on most orders (orders received before 14:30 on-line, please add £20.00 for Saturday morning delivery). If payment is made by cheque this is subject to 4 working days clearance.

Highlands and Islands
There may be a surcharge for deliveries to the Highlands of Scotland and any delivery over water, outside of Mainland UK, this may also be a 2 day delivery. (Not Northern Ireland or Isle of Wight). Please contact us with your post code for a quote before placing an order.

 

Export Orders :

Please contact us for a shipping cost.
Less VAT to EC VAT registered people & outside EC. Airmail with insurance, (from 7-10 days) please phone or email for delivery charges in EC Countries. If payment is made direct to bank outside UK please add £7.00 UK Bank Handling Charge.

Payment May be made direct to our bank account:
National Westminster Bank
6 The Parade
Sutton Coldfield
Birmingham
B72 1 QT
England

Account Name Regton Ltd
Account No. 07392575 (Collection Account)
Sorting Code 60-21-07

IBAN GB82 NWBK 6021 0707 392575

BIC/SWIFT NWBK GB 2L

Please contact us with date and amount paid after you have paid so that we can watch for the payment coming in, please make sure your name is a reference.

 

PRIVACY POLICY
Regton Ltd is committed to protecting your privacy. Regton Ltd will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
  • Regton Ltd will not e-mail you in the future unless you have given us your consent.
  • Regton Ltd will not pass your e-mail address to other trusted traders unless you agree.
    The type of information Regton Ltd will collect about you includes: your name, address, phone number, email address.
    Regton Ltd will never collect sensitive information about you without your explicit consent.
    The information Regton Ltd holds will be accurate and up to date. You can check the information that Regton Ltd holds about you by contactin Regaton Team. If you find any inaccuracies Regton Ltd will delete or correct it promptly.
    The personal information which Regton Ltd holds will be held securely in accordance with their internal security policy and the law.
    If Regton Ltd intends to transfer your information outside the EEA (European Economic Area) Regton Ltd will always obtain your consent first.
    Regton Ltd may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
    If you have any questions/comments about privacy, you should email Regton Ltd.

 

LIABILITY
Regton Ltd attempt to ensure that the information and images available on this site at any one time are accurate. However, we cannot guarantee that it will be fault free and we cannot be held responsible for errors or omissions, including services offered by us as booking agents on behalf of third party suppliers or for any aspect of the relationship between the customer and any third party supplier.

This does not affect your statutory rights as a consumer. 
 

HANDLING CUSTOMER COMPLAINTS
In the event that a service or product that has been supplied by Regton Ltd does not match up to your expectations or you have a grievance of any kind regarding our company, please go to the contact Regton Team pageand let us have your details and the nature of your complaint, as soon as possible.

We will acknowledge your communication within 5 working days and let you know what initial action we will be taking and in what timescale to rectify the situation.

We will keep you informed by email of the progress we are making in connection with your dispute.

We undertake to be fair and deal with all matters in strict confidence.

 

REGTON LTD. CURRENT TERMS & CONDITIONS OF SALE

1. Unless otherwise expressly agreed in writing by Regton Ltd ("the Seller"), the goods (the “Goods”) are supplied subject to these terms and conditions of sale (“Conditions”), which Conditions shall govern the contract between the buyer (the “Buyer”) and the Seller (the “Contract”) to the exclusion of any other terms and conditions and no variation of these Conditions shall be binding unless agreed in writing between the parties.

2.1 The Seller warrants that if any fault in the Goods due to faulty workmanship or materials is proved and the Goods are returned to the Seller at the Buyer's expense within twelve (12) months of their purchase the Seller will, at its own cost and at its own option, repair or replace the faulty Goods but subject as aforesaid and to the extent permitted by the Unfair Contract Terms Act 1977, all express or implied warranties or conditions statutory or otherwise are hereby excluded.

2.2 The Seller's employees or agents are not authorised to make any representations concerning the Goods unless otherwise confirmed by the Seller in writing. In entering into the Contract the Buyer acknowledges that it does not rely on, and waives any claims for breach of, any such representations which are not so confirmed.

3. The Buyer shall be deemed to have examined the Goods within fourteen (14) days of their delivery or collection from the Seller’s premises (as the case may be) and shall within fourteen (14) days of such inspection give notice in writing to the Seller of any matter or reason why the Buyer alleges that the Goods are not in accordance with the Contract. If the Buyer fails to give such notice the Goods shall, subject to condition 2.1 hereof, be deemed to be in all respects in accordance with the Contract and the Buyer shall be bound to accept and pay for the same accordingly.

4. The Seller will make every effort to maintain quoted delivery times but such quoted delivery times are estimates only and the Seller does not accept any liability or penalty for late delivery. The Seller shall be entitled to deliver the Goods by instalments and in such case each instalment shall constitute a separate contract and any failure or defect in delivery of any one or more instalments shall not entitle the Buyer to repudiate the Contract as a whole nor to cancel any subsequent instalments. The Seller shall also be entitled to deliver less than the number of Goods ordered and the Buyer shall not be entitled to reject the Goods by reason only of short delivery.

5.1 Property in the Goods shall vest in the Seller and shall not pass to the Buyer until payment in full for the Goods has been received by the Seller in cleared funds.

5.2 Until such time as property in the Goods passes to the Buyer (and provided the Goods are still in existence and have not been resold) the Seller shall be entitled at any time to require the Buyer to deliver up the Goods to the Seller and, if the Buyer fails to do so forthwith, to enter upon any premises of the Buyer or any third party where the Goods are stored and repossess the Goods whether or not they have been affixed to any property.

6. Until such time as property in the Goods passes to the Buyer, the Buyer shall hold the Goods as the Seller's fiduciary agent and bailee, and shall keep the Goods separate from those of the Buyer and third parties and properly stored, protected, insured and identified as the Seller’s property. Until that time the Buyer shall be entitled to resell or use the Goods in the ordinary course of its business, but shall account to the Seller for the proceeds and shall keep all such proceeds separate from any moneys or property of the Buyer and third parties and, in the case of tangible proceeds, properly stored, protected and insured. Until that time the Seller may revoke the Buyer’s right to resell or use the Goods.

7.1 The price of the Goods shall be the Seller’s quoted price and the Seller reserves the right by giving written notice to the Buyer at any time before delivery to increase the price of the Goods to reflect any increase in their cost to the Seller. The net price is exclusive of any applicable value added tax.

7.2 Unless otherwise agreed by the Seller in writing, the price of the Goods shall be paid by the Buyer to the Seller within thirty (30) days of the date of the Seller's invoice. The time of payment of the price shall be of the essence.

7.3 The Buyer shall not be entitled to make any deduction from the price of the Goods for any set off or counterclaim unless both the validity and the amount thereof have been agreed by the Seller in writing.

8. If the Seller does not receive sufficient forwarding instructions to enable the Goods to be delivered within fourteen (14) days of the Seller notifying the Buyer that they are ready for delivery, the Seller will be entitled to arrange storage and all charges for storage and for insurance shall be a debt due from the Buyer to the Seller payable in accordance with condition 7.2.

9.1 The Seller shall be under no liability in respect of any defect in the Goods arising from any drawing, design or specification supplied by the Buyer.

9.2 The Seller shall be under no liability in respect of any defect in the Goods arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the Seller's instructions (whether oral or in writing), misuse or alteration or repair of the Goods without the Seller's prior written approval.

9.3 Except where the Goods are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

9.4 Where the Goods are sold under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976), the statutory rights of the Buyer shall not be affected by these Conditions.

9.5 Except in respect of death or personal injury caused by the Seller's negligence or any liability imposed on the Seller by Part 1 of the Consumer Protection Act 1987, the Seller shall not be liable to the Buyer by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for consequential damage whatsoever (and whether caused by the negligence of the Seller, it employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer except as expressly provided in these Conditions and the Buyer shall indemnify and keep the Seller indemnified from and against all actions, proceedings, costs and claims in respect of the same.

10. The Contract shall be governed by and construed in all respects in accordance with English law and the Buyer and Seller irrevocably agree that the Courts of England shall have exclusive jurisdiction to settle any disputes that may arise out of or in connection with the Contract.

11. Consumer Protection (Distance Selling) Regulations 2000. If the Buyer orders the Goods from the Seller by telephone, internet or fax it has additional consumer rights. In such circumstances the Buyer may return the Goods at its own cost within seven (7) days from receipt of the Goods on condition that the Goods are unused. The Seller will refund the price of the Goods provided that they are returned suitably packaged and in an unused condition with their original packaging. If the Goods have been used in any way they will be deemed to have been accepted by the Buyer. The Consumer Protection (Distance Selling) Regulations 2000 do not affect the Buyer’s statutory rights under the Sale of Goods Act 1979.

 

Company Headquarters :
Regton Ltd     82 Cliveland Street, Birmingham, B19 3SN, United Kingdom
 
Telephone :
 +44 (0) 121 359 2379
 
Fax :
+44 (0)121 359 7975
 
Company Registration No :
1595972 England & Wales
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